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Terms of Service

Last updated: January 1, 2025

Please read these Terms of Service ("Terms") carefully before using the FitRemind SMS reminder service operated by FitRemind ("us," "we," or "our").

By accessing or using our service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the service.

1. Description of Service

FitRemind provides an SMS-based reminder and notification service designed for fitness professionals including personal trainers, gym owners, yoga instructors, and other fitness coaches. The service allows fitness professionals to send automated SMS reminders to their clients who have opted in to receive such messages.

2. SMS Messaging Terms

Opt-in: By providing your phone number and agreeing to receive SMS messages from a FitRemind user, you consent to receive text messages including workout reminders, appointment confirmations, schedule updates, and related fitness notifications.

Opt-out: You may opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive one final confirmation message and no further messages will be sent.

Help: For assistance, reply HELP to any message or contact us at hello@fitremind.fit.

Message frequency: Message frequency varies. Typical usage involves 1–5 messages per week depending on your trainer's settings.

Costs: Message and data rates may apply depending on your mobile carrier plan.

Supported carriers: FitRemind SMS service is available on all major US carriers including AT&T, Verizon, T-Mobile, Sprint, and others.

3. Acceptable Use

You agree to use our service only for lawful purposes and in accordance with these Terms. You agree NOT to use the service to:

  • Send unsolicited messages (spam) to individuals who have not opted in
  • Harass, abuse, or harm another person
  • Violate any applicable laws or regulations
  • Impersonate any person or entity
  • Send false, misleading, or deceptive content
  • Violate TCPA, CAN-SPAM, or other applicable messaging regulations

4. User Responsibilities

As a FitRemind user (fitness professional), you are responsible for:

  • Obtaining proper consent from your clients before adding them to messaging lists
  • Maintaining accurate records of client opt-ins
  • Honoring opt-out requests promptly
  • Ensuring your messages comply with applicable laws and regulations
  • The content of messages you send through our platform

5. Intellectual Property

The FitRemind service and its original content, features, and functionality are owned by FitRemind and are protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

6. Limitation of Liability

To the maximum extent permitted by law, FitRemind shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use or inability to use the service, including but not limited to lost profits, data loss, or business interruption.

7. Disclaimer of Warranties

The service is provided on an "AS IS" and "AS AVAILABLE" basis without any warranties of any kind, either express or implied. We do not warrant that the service will be uninterrupted, error-free, or completely secure.

8. Termination

We reserve the right to terminate or suspend your access to the service immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.

9. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of significant changes by updating the date at the top of this page. Your continued use of the service after changes constitutes acceptance of the new Terms.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

11. Contact Us

If you have questions about these Terms of Service, please contact us:

  • Email: hello@fitremind.fit
  • Website: fitremind.fit

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